At the black oak cafe (black oak is a casino in California). I order a mushroom Swiss burger well done without the bun because I am gluten intolerant and I also ask that the fries be cooked in oil that is only used to fry fries. My server assured me that would be no problem. 10 minutes later my server informs me that there is no guarantee that the fries will be fried in uncontaminated oil and it would be best to pick another side. I pick a salad with ranch dressing and without croutons. 8 minutes later I receive my salad with no dressing. I have to wave down a server to get my dressing. Another 10 minutes passes and I am greeted with a server holding my hamburger with a complete bun. I am told that my order was not put in correctly and what do I want to do about it. I was being shown the complete hamburger as a way of proving that it was what I wanted but it was not prepared as I wanted due to an error on their part. I request that it be remade to my original specifications of "no bun" and put into a to go box since I've waited so long. It would be another 15 minutes to get the new hamburger but because of the trouble it is on the house. As we leave my mother orders a cheesecake and we leave. Upon arriving home my mother opens her cheesecake to find berries in a sauce to go with it and is delighted until she tastes them and finds that they are rancid and giving off a rotten odor ruining the cheesecake she had poured them on. I at the time of this happening am cutting into my burger only to find what you see in the accompanying picture. Substandard customer service, rancid berries, a hamburger patty with a completely raw middle and a very serious case of food poisoning waiting to happen all on the house courtesy of the Black Oak Cafe.
Edit: I also quit my part time job yesterday.